Refrigerator not cooling in both compartments; interior light works but temperatures remain high.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety warning: Unplug the refrigerator before removing rear covers. Sealed system work (refrigerant) must only be performed by certified technicians with proper equipment.
Homeowner checks:
- Listen and feel: After plugging in, listen for the compressor hum and feel for vibration. If silent and cool to the touch, it is not running.
- Check condenser fan: Ensure the fan near the compressor (if present) runs when the compressor should be on. If the fan is off and the compressor is hot, there may be a start device issue.
- Inspect start relay/overload: Unplug the unit, remove the start device from the compressor, and look for burn marks or rattling parts. Replace with a Gorenje-compatible start relay/overload if damaged.
- Check condenser cleanliness: Clean dusty condenser coils with a soft brush and vacuum to improve heat dissipation.
When to call a technician: If the compressor runs but there is no cooling, or if it overheats and cycles off quickly, the sealed system (compressor, refrigerant, capillary) may be faulty. This requires professional diagnosis and repair or replacement of the refrigerator.