Refrigerator runs constantly and is too cold; items in the fridge or freezer are freezing solid.

Safety: Unplug the appliance before accessing sensors or control panels.

Steps:

• Verify settings: Ensure the temperature settings are not set to maximum cold. Adjust to a mid-range setting and monitor for 24 hours.
• Check sensor placement: Inspect the fridge and freezer sensors to ensure they are clipped firmly to the wall or evaporator and not hanging loose.
• Test sensors: With the unit unplugged, disconnect the sensors and measure resistance. Compare to the service chart; replace any that are out of specification.
• Mechanical thermostat models: If your Gorenje model uses a mechanical thermostat, turn the knob and listen for a click. If there is no click or the compressor never stops, the thermostat may be stuck closed and should be replaced.

When to call a technician: If sensors and thermostat are good, the main control board may be overdriving the compressor and should be professionally diagnosed.