E1
Hansa Refrigerator Compartment Temperature Sensor Failure

Refrigerator compartment temperature too high; display shows E1 and may beep intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted refrigerator NTC sensor, Damaged sensor wiring harness in cabinet, Corroded connector on main control board, Failed main control board temperature input circuit

How to Fix / Troubleshooting

Safety first: Unplug the Hansa refrigerator from the mains before removing any panels or handling wiring. Do not work on live circuits.

Step-by-step checks:

  • 1. Power reset: Unplug the fridge for 5–10 minutes, then plug it back in. If E1 returns after a few minutes of operation, continue with diagnostics.
  • 2. Locate the refrigerator NTC sensor: On most Hansa refrigerators, the fresh-food (refrigerator) temperature sensor is behind a small plastic cover on the rear interior wall or near the air outlet from the evaporator cover. Remove shelves as needed and gently unclip the cover.
  • 3. Inspect the sensor and wiring: Look for broken insulation, pulled wires, or signs of moisture ingress at the sensor connector. Reseat the connector firmly.
  • 4. Test the sensor with a multimeter: Disconnect the NTC sensor from the harness. Measure resistance at room temperature (around 20–25°C). Typical NTC values are in the 5–20 kΩ range (consult the Hansa service sheet if available). If the reading is infinite (open) or near 0 Ω (short), the sensor is defective.
  • 5. Check continuity to the main board: If the sensor tests OK, check continuity of the two sensor wires from the sensor connector to the main control board (usually located at the rear, behind a metal or plastic cover). Repair any damaged or pinched wires.
  • 6. Replace faulty parts: If the sensor is out of spec, replace the refrigerator compartment NTC temperature sensor. If wiring and sensor are good but E1 persists, the main control board may have a failed input and should be replaced by a qualified technician.

When to call a professional: If you are not comfortable using a multimeter or accessing the main control board, contact an authorized Hansa service center.

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Repair Difficulty

Medium 3/5

Required Part

Refrigerator Compartment NTC Temperature Sensor
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