E13
Hansa Power Supply or Voltage Detection Error

Display shows E13; alarm may sound and temperatures may fluctuate; often related to power issues.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Unstable mains voltage, Internal power supply failure on main board, Loose power cord connection, Damaged surge protection components on PCB

How to Fix / Troubleshooting

Safety: Always unplug the refrigerator before inspecting the power cord or control board. Do not attempt to repair high-voltage circuitry unless qualified.

Steps:

  • 1. Check outlet and cord: Verify that the wall outlet is properly grounded and not loose. Inspect the power cord for cuts, burns, or kinks.
  • 2. Try a different outlet: If possible, plug the refrigerator into a known-good outlet on a different circuit to rule out household wiring issues.
  • 3. Use a surge protector: If E13 occurs after storms or power fluctuations, use a quality surge protector rated for refrigerators.
  • 4. Inspect main control board: Remove the rear control cover and look for burnt components, especially near the power input section.
  • 5. Replace main control board: If the board shows damage or if E13 persists despite stable power, replace the main control board.

Note: Persistent voltage errors can damage other components; address E13 promptly.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Main Control Board
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements