Hansa Freezer Overcooling

Freezer temperature too low (over-freezing), with ice cream rock hard and frost on packages.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Thermostat stuck closed, Freezer sensor reading too warm, Main control board not regulating compressor correctly, User settings too cold

How to Fix / Troubleshooting

Safety: Unplug the refrigerator before accessing controls or sensors.

Steps:

  • 1. Adjust settings: Raise the freezer temperature setting and monitor for 24 hours.
  • 2. Test thermostat (mechanical models): Replace the freezer thermostat if it does not open at the correct temperature.
  • 3. Replace freezer sensor (electronic models): If the sensor reads incorrectly, install a new freezer NTC sensor.
  • 4. Control board: If overcooling persists despite correct sensors and settings, the main control board may be defective and require replacement.

Note: Overfreezing wastes energy and can damage some foods.

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Repair Difficulty

Medium 3/5

Required Part

Freezer Thermostat
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