Hisense User Interface / Touch Panel Failure

Control panel buttons unresponsive or erratic, cannot change temperature or modes.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Moisture ingress into control panel, Damaged touch sensor, Loose ribbon cable to main PCB, Faulty display/control board

Safety: Unplug the refrigerator before removing the control panel or display trims.

1. Power reset: Unplug for 5–10 minutes and reconnect. Sometimes the UI will reset.
2. Dry the panel: If condensation or spills occurred, gently dry the area and allow time for moisture to evaporate.
3. Inspect connections: Remove the control panel (per manual) and check the ribbon cable and connectors for secure fit and corrosion.
4. Replace UI board: If buttons remain unresponsive, replace the Hisense display/control panel assembly.

Medium 3/5

Display / User Interface Board

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