Safety: Unplug the refrigerator before accessing internal panels.

1. Listen for fan operation: With doors closed and unit powered (for diagnosis only), you should hear a gentle fan noise from the freezer. If silent or grinding, suspect the fan. Unplug before proceeding.
2. Access the fan: Remove freezer drawers and the rear interior panel to expose the evaporator fan assembly.
3. Check for ice buildup: Look for ice blocking the fan blades or shroud. If present, fully defrost the area. Do not force the fan to turn if frozen.
4. Spin test: Gently spin the fan blades by hand. If stiff, noisy, or seized, the motor is likely bad.
5. Electrical test: Disconnect the fan and measure resistance across the motor terminals. An open circuit indicates a failed motor. Also inspect the harness for damage.
6. Replace the fan motor: Install a new Hisense evaporator fan motor assembly if defective. Reassemble panels and restore power.

Note: A non-running evaporator fan will cause poor cooling and may trigger additional sensor errors.

Display shows E9 and the fan noise may be abnormal or airflow is reduced in one or both compartments.

Possible Causes