Hisense
Airflow Restriction Between Freezer and Refrigerator
Freezer cold but refrigerator section warm, food spoiling in fresh food compartment while freezer seems normal.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Evaporator fan not running, Iced-over air ducts due to defrost failure, Stuck or broken air damper, Blocked vents from food items
How to Fix / Troubleshooting
Safety: Unplug the refrigerator before removing interior panels.
- 1. Check for blocked vents: Ensure no large containers or bags are blocking the vents at the back of the fridge or freezer.
- 2. Listen for evaporator fan: With the freezer door closed (press door switch if needed), you should hear the fan. If silent, inspect and replace the evaporator fan motor if necessary.
- 3. Inspect for frost buildup: Remove the freezer rear panel. If the evaporator and air channels are packed with ice, perform a full manual defrost and test the defrost system (heater, thermostat, sensor).
- 4. Check air damper (if equipped): Locate the damper between freezer and fridge (often behind a cover in the fridge). Ensure it opens and closes freely. Replace if stuck or the motor is inoperative.
Restoring proper airflow usually resolves a warm fridge/cold freezer condition.
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Repair Difficulty
Medium
3/5
Required Part
Air Damper Assembly
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