E15
Hotpoint EEPROM / Configuration Data Error

Display shows E15 and the refrigerator may shut down unexpectedly or show erratic behavior after power events.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted EEPROM on main control board, Power surge or brownout damage, Incorrect board replacement without programming, Faulty main PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before handling the control board.

Steps:

  • Perform a hard reset by unplugging the refrigerator for at least 10 minutes, then reconnecting.
  • If the error reappears immediately, the configuration memory on the main board is likely corrupted.
  • Some models allow a service mode reset using a button sequence (refer to service documentation).

Corrective action: In most cases, the main control board must be replaced with a correctly programmed Hotpoint board. Configuration or parameter loading may require a technician with the appropriate tools.

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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board (EEPROM)
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