E4
Hotpoint Defrost Sensor / Defrost Thermistor Fault

Refrigerator shows E4 and may not defrost properly, with frost buildup on the freezer back wall.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted defrost thermistor, Loose or damaged defrost sensor wiring, Sensor dislodged from evaporator coil, Failed control board defrost sensor circuit

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing the freezer evaporator area.

Inspection:

  • Remove freezer drawers and the rear panel to expose the evaporator coil.
  • Locate the defrost sensor/thermistor clipped to the evaporator tubing.
  • Check that it is firmly attached to the coil and that the wires are not cut or pinched.

Testing:

  • Disconnect the sensor and measure resistance at a known temperature (often around 10k ohms at 25°C, but verify model-specific values).
  • If the sensor reads open, shorted, or far off spec, replace it.

After replacement: Reassemble the evaporator cover, restore power, and allow 24 hours for normal frost pattern to return. If E4 persists with a known-good sensor and wiring, the main control board may require replacement.

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Repair Difficulty

Hard 4/5

Required Part

Defrost Thermistor / Sensor
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