Hotpoint
Dispenser Line or Switch Issue
Water dispenser not working but ice maker still produces ice.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Frozen water line in refrigerator door, Faulty dispenser micro-switch, Kinked dispenser tubing, Child lock enabled on control panel
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing dispenser covers.
Steps:
- Check the control panel for a dispenser lock icon and disable it if active.
- Try warming the freezer door edge with a hair dryer on low to thaw a frozen line (keep moving to avoid damage).
- Remove the dispenser front panel and test the micro-switch for continuity when pressed.
Corrective action: Replace a faulty micro-switch or repair/replace frozen or kinked tubing in the door.
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Repair Difficulty
Medium
3/5
Required Part
Dispenser Micro-switch / Door Water Line
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