Insignia
Compressor or Sealed System Failure
Refrigerator not cooling at all, both fresh food and freezer sections warm, interior lights still work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed compressor, Loss of refrigerant charge (leak), Blocked capillary tube or restriction, Failed compressor start relay or overload
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator. Do not attempt to open the sealed system yourself.
Basic checks:
- Verify the unit is plugged in and the outlet has power (test with another appliance).
- Confirm temperature controls are not set to OFF or demo mode.
- Listen at the back for compressor and fan operation. A quiet unit with only lights working suggests a control or compressor issue.
- Inspect compressor area: Remove the rear access panel and check if the compressor is running (vibrating and warm) or just clicking/humming.
- If compressor is not running: Check the start relay and overload for burning or rattling and replace with an Insignia-compatible kit if suspect.
- If compressor runs but no cooling: The sealed system may be low on refrigerant or restricted. This requires a licensed refrigeration technician to locate leaks, evacuate, and recharge the system.
When to call a technician: Any work involving refrigerant, brazed joints, or compressor replacement must be done by a certified professional.
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Repair Difficulty
Professional Required
5/5
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