Water leaking inside the fresh food compartment, pooling under drawers.

Safety first: Unplug the refrigerator.

Locate internal drain outlet:

• In many Insignia top-freezer models, defrost water drains from the freezer down into a channel behind the fresh food section.
• Remove crisper drawers and inspect the rear wall for a drain opening or water streaks.

• Clear blockage: Use a small flexible brush or pipe cleaner to gently clear any debris from the drain opening.
• Flush with warm water: Use a turkey baster to flush warm water through the drain to ensure it flows freely to the rear drain pan.
• Dry and monitor: Wipe up standing water, restore power, and monitor for recurrence.

Tip: Avoid pushing food items against the rear wall, which can block airflow and cause condensation.