E2
JennAir Freezer Compartment Thermistor Fault

Display shows E2; freezer temperature may be inaccurate or freezer may overcool or undercool.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted freezer thermistor, Damaged thermistor harness, Loose connector at control board, Faulty main control board sensor input

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing the freezer rear panel. Use gloves to protect from sharp metal and cold surfaces.

  • Locate the freezer thermistor: Typically clipped to the evaporator cover or wall inside the freezer. Inspect for ice damage, broken wires, or a loose sensor.
  • Check harness and connector: Ensure the thermistor connector is fully seated at both the sensor and the main control board.
  • Test the thermistor: Remove the thermistor and measure resistance at room temperature. Compare to the expected value (commonly ~2.7–3.5 kΩ at 77°F). Replace if reading is open, shorted, or far out of range.
  • Install replacement: Clip the new freezer thermistor in the same location and route wires away from moving parts and sharp edges.
  • Control board diagnosis: If the E2 code persists with a new thermistor and good wiring, the main control board may be faulty and should be tested by a professional.
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Repair Difficulty

Medium 3/5

Required Part

Freezer Thermistor
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