SY CF
JennAir Communication Failure Between Control Boards

Display shows SY CF; refrigerator may not cool or may behave erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted communication harness, Faulty main control board, Faulty dispenser or door control board, Connector corrosion or moisture damage

How to Fix / Troubleshooting

Safety first: Disconnect power before removing any covers. Avoid flexing ribbon cables excessively.

  • Power reset: Turn off the refrigerator at the breaker or unplug it for 5–10 minutes. Restore power and see if the code clears.
  • Check harness routing: Inspect the wiring harness that runs from the cabinet to the doors (often through the bottom hinge area). Look for pinched, cut, or broken wires.
  • Inspect connectors: At both the main control board and the dispenser/door control board, unplug and replug the communication connectors to clean minor oxidation.
  • Moisture check: Look for signs of water intrusion around the dispenser area or where harnesses enter the door. Dry any moisture and correct any leaks.
  • Board diagnosis: If wiring is intact and the error persists, one of the boards is not communicating correctly. Determining which board is faulty usually requires specialized tools and service documentation; contact a JennAir-authorized technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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