Ice maker not making ice; ice bin empty after 24–48 hours.

Safety first: Turn off the ice maker and shut off the water supply before disconnecting any water lines.

• Verify ice maker is on: Ensure the ice maker switch or control is in the ON position.
• Check water supply: Confirm the household shutoff valve is open and the supply line is not kinked.
• Test water dispenser: If the dispenser does not work, the issue may be with the water inlet valve or filter. Replace the filter and retest.
• Inspect fill tube: Look for ice blocking the fill tube above the ice maker. Thaw gently with a hair dryer on low.
• Force cycle (if available): Some JennAir ice makers have a test button. Press and hold to initiate a harvest cycle. If it does not move, replace the ice maker assembly.
• Valve test: If the ice maker cycles but does not fill, the water inlet valve may be faulty and should be replaced.