JennAir
Complete Loss of Cooling
Refrigerator not cooling at all; interior is warm in both fresh food and freezer sections, lights may still work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed compressor, Failed compressor inverter board, Open start device or overload, No power to compressor due to faulty main control board
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before accessing the rear machine compartment. Do not attempt to open sealed refrigerant lines.
- Verify power: Confirm the outlet has power and the refrigerator is plugged in. Check the household breaker.
- Listen for operation: With the unit plugged in, listen at the back for the compressor and condenser fan. If both are silent and the interior lights work, the compressor circuit may be at fault.
- Check condenser fan: If the fan runs but the compressor is silent or clicks repeatedly, the compressor start device or inverter board may be bad.
- Do not bypass safety devices: Do not jumper or bypass overloads or relays; this can damage the compressor or cause fire.
- Call a professional: Diagnosis of the compressor, inverter, and sealed system requires specialized tools. Contact a qualified refrigeration technician.
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Repair Difficulty
Professional Required
5/5
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