Er 15
Kenmore Water Valve / Flow Meter Error

Error code 15 displayed, water dispenser or ice maker may not function.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed water inlet valve coil, Clogged inlet screen, Faulty flow meter (if equipped), Loose wiring to valve

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator and shut off the household water supply before servicing the water system.

Steps:

  • 1. Check water supply: Verify the shutoff valve is fully open and the supply line is not kinked.
  • 2. Inspect inlet valve: Access the rear lower panel to reach the water inlet valve. Check for leaks or cracks.
  • 3. Clean inlet screen: Turn off water, disconnect the supply line, and inspect the valve screen for debris. Clean if clogged.
  • 4. Test valve coils: Disconnect the electrical connectors and measure coil resistance. Replace the valve if a coil is open.
  • 5. Replace valve assembly: If defective, install a new OEM water inlet valve and reconnect water and electrical lines securely.
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Repair Difficulty

Medium 3/5

Required Part

Water Inlet Valve
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