SY CE
Kenmore Main Control Board to User Interface Communication Error

Error code SY CE displayed, refrigerator may not cool and controls may be unresponsive.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or damaged communication harness, Corroded connectors between UI and main board, Failed user interface board, Defective main control board

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing any control boards.

Steps:

  • 1. Access main control board: Remove the rear access cover to reach the main PCB (often in a plastic housing).
  • 2. Access user interface board: Remove the front display/control panel trim and screws to expose the UI board.
  • 3. Inspect harness: Follow the communication harness between the two boards. Look for pinched, cut, or chewed wires.
  • 4. Reseat connectors: Unplug and firmly reconnect all harness connectors at both boards.
  • 5. Check for corrosion or burns: Replace any board that shows obvious damage.
  • 6. Replace likely failed board: If wiring is intact, start by replacing the user interface board. If the error persists, the main control board may also need replacement.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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