Refrigerator not cooling at all, both fresh food and freezer sections warm, interior lights work but compressor and fans are off.

Safety first: Verify the outlet with another appliance before assuming a refrigerator fault. Unplug the refrigerator before opening any panels.

Steps:

• 1. Confirm power: Check that the outlet has 120 VAC and that the breaker is not tripped.
• 2. Listen for operation: After plugging in, listen for any fans or compressor starting. If completely silent, suspect the control board or power circuit.
• 3. Inspect main control board: Remove the rear access cover and open the control board housing. Look for burnt components, darkened areas, or bulging capacitors.
• 4. Check connectors: Ensure all harnesses are firmly seated and that the line and neutral connections are tight.
• 5. Test incoming voltage: With extreme caution and only if trained, verify that line voltage reaches the control board. If voltage is present but the board does not power any loads, replace the board.
• 6. Replace main control board: Install a new OEM board, transferring any jumpers or programming plugs as required.
• 7. If unsure: Because live voltage testing is hazardous, consider hiring a professional technician.