Kenmore Frozen Dispenser Water Line or Faulty Dispenser Switch

Water dispenser not working, but ice maker still makes ice.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Frozen water line in refrigerator door, Failed dispenser micro switch, Faulty water dispenser actuator, Kinked water line to dispenser

How to Fix / Troubleshooting

Safety first: Turn off water supply and unplug the refrigerator before accessing dispenser components.

Steps:

  • 1. Check water at filter: Remove the water filter and briefly press the dispenser lever with a bypass plug (if available). If water flows, the line to the door may be frozen.
  • 2. Thaw door line: Open the door and gently warm the dispenser area and door edge with a hair dryer on low, moving constantly. Do not overheat the plastic.
  • 3. Inspect actuator and switch: Remove the dispenser front cover to access the lever and micro switch. Test the switch for continuity when pressed. Replace if faulty.
  • 4. Check for kinks: Inspect the water line where it enters the door for kinks or pinches and correct as needed.
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Repair Difficulty

Medium 3/5

Required Part

Dispenser Micro Switch
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