Diagnostics show E14; mullion or door heater issues; condensation on door edges.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before accessing hinge covers or wiring.
Steps to resolve:
- Check energy saver setting: Some KitchenAid models allow turning door heaters off. If you see condensation on door edges, turn the energy saver OFF to enable heaters.
- Inspect door gasket and alignment: Poor sealing can mimic heater failure. Adjust doors and clean gaskets.
- Inspect hinge wiring: Remove the top hinge cover and look for pinched or broken heater wires.
If E14 persists and condensation remains despite correct settings and good seals, the mullion heater or control board may be faulty. Replacement typically requires door disassembly and should be done by a technician.
Repair Difficulty
Required Part
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