Diagnostics show E2; freezer temperature display may be inaccurate or show dashes.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before working in the freezer compartment behind panels.
Steps to resolve:
- Locate the freezer thermistor: Typically mounted on the rear freezer wall or clipped to the evaporator tubing behind the rear panel.
- Inspect for damage: Check the sensor body and wires for cuts, ice damage, or corrosion.
- Defrost if necessary: If the area is heavily iced, unplug the unit and allow a full defrost (up to 24 hours) before inspecting and reseating the connector.
- Restore power: After reconnecting, power the unit and check if the E2 code clears.
Persistent E2 indicates the thermistor or control board is faulty. Replacing the thermistor is usually the first step; if that fails, a technician should test the control board.
Repair Difficulty
Required Part
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