LG Ice Dispensing Mechanism Failure

Ice maker makes ice but does not dispense; auger motor runs or hums but ice does not come out.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Ice clumped together in bin, Broken auger or drive coupling, Stripped auger motor gears, Ice chute door stuck closed

Safety: Unplug the refrigerator before removing the ice bin or working near the auger.

Check for clumping: Remove the ice bin and break up any clumped ice. Discard old ice and allow fresh ice to form.
Inspect auger: Look for cracks in the auger or broken drive coupling at the back of the bin.
Test auger motor: With the bin removed and door switch held closed, briefly activate the dispenser to see if the auger motor shaft turns. If not, the motor may be faulty.
Replace parts: Replace the ice bin/auger assembly or auger motor as needed.

Medium 3/5

Ice Bin and Auger Assembly

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