Refrigerator runs constantly and is too cold; food freezing in the fresh food section.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the refrigerator before accessing controls or sensors.
- Check temperature settings: Ensure the control is not set to the coldest setting. Set to mid-range and monitor.
- Verify airflow: Avoid blocking vents with food; poor airflow can cause localized freezing.
- Test thermostat (if mechanical): On models with a dial thermostat, turn the dial from coldest to warmest and listen for a click. No click may indicate a stuck thermostat.
If the unit continues to run nonstop and temperatures remain too low, the thermostat or thermistor should be tested and replaced as needed. Persistent issues may point to a faulty main control board.
Repair Difficulty
Required Part
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