E10
Neff Door Switch / Door Contact Fault

Display shows E10 and the refrigerator interior light or door switch functions erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective magnetic door switch or reed sensor, Misaligned door magnet, Broken wiring in door harness, Faulty input on main control board

How to Fix / Troubleshooting

Safety: Disconnect power before removing trims or accessing wiring.

Steps:

  • Identify door switch type: Many Neff fridges use a hidden magnetic reed switch in the cabinet frame and a magnet in the door, rather than a visible plunger switch.
  • Test door response: With power on (no panels removed), open and close the door and observe the interior light and fan. If they do not respond, suspect the switch.
  • Locate and inspect switch: After unplugging, remove the top or side trim where the switch is located. Check for damage or loose mounting.
  • Magnet check: Ensure the door magnet strip is intact and not displaced. If the magnet is missing or damaged, the switch will not detect door closure.
  • Electrical test: Test the reed switch for open/closed operation with a multimeter while moving a magnet near it. Replace if it does not change state.
  • Reassemble: Fit a new Neff door switch or magnet as required, reassemble trims, and test operation.
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Repair Difficulty

Medium 3/5

Required Part

Door Reed Switch / Door Magnet
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