E3
Neff Evaporator Defrost Sensor / Thermal Fuse Fault

Display shows E3 and the refrigerator runs continuously or not at all.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed evaporator NTC sensor, Open defrost thermal fuse, Corroded sensor connector at evaporator, Wiring harness damage in freezer section

How to Fix / Troubleshooting

Safety: Disconnect mains power before removing freezer panels or testing continuity.

Procedure:

  • Access evaporator area: Empty the freezer, remove drawers and the rear interior panel to expose the evaporator coil and defrost components.
  • Locate defrost sensor and fuse: On Neff NoFrost models, the defrost sensor and thermal fuse are usually clipped to the evaporator tubing or attached with a metal clip and heat-shrink.
  • Check for heavy ice build-up: If the evaporator is a solid block of ice, perform a full manual defrost (doors open, towels down) until all ice is gone. Do not chip ice with sharp tools.
  • Test the defrost sensor: Disconnect the sensor and measure resistance at around 0–5°C (place sensor tip in ice water). Compare to spec; replace if open/shorted or out of range.
  • Test the thermal fuse: With the fuse disconnected, check continuity. If open, it must be replaced; do not bypass it.
  • Inspect wiring: Look for brittle or broken wires near the evaporator where they flex and freeze. Repair with proper insulated connectors and heat-shrink.
  • Reassemble and test: Replace any failed sensor or fuse with genuine Neff parts, reassemble the panel, restore power, and monitor operation. If E3 persists, the main PCB defrost circuit may be faulty and require professional replacement.
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Repair Difficulty

Hard 4/5

Required Part

Evaporator Defrost Sensor and Thermal Fuse Assembly
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