Neff User Interface Panel Failure

Refrigerator display not responding to touch or buttons, but cooling continues.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed touch sensor or button contacts, Moisture ingress into UI, Damaged ribbon cable, Faulty UI PCB

Safety: Unplug before removing the control panel.

Steps:

Dry panel: If condensation or spills occurred, leave the appliance unplugged with doors open for several hours to dry.
Access UI: Carefully remove the trim and UI panel. Inspect for corrosion or moisture damage.
Check cable: Ensure the ribbon cable is fully seated and not damaged.
Replace UI: If the panel remains unresponsive, replace the user interface PCB with the correct Neff part.

Medium 3/5

User Interface / Display PCB

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