33E
Samsung Water Valve or Water Pipe Heater Error

Display shows 33E; water dispenser or ice maker may not work properly, and you may hear clicking near the water line.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed water inlet valve heater (for models with water line heater), Open or shorted water valve heater wiring, Frozen water line in door or hinge area, Main PCB output fault

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing the rear or hinge area.

Step 1 – Check for frozen water line:

  • Try dispensing water; if no water comes out but you hear the valve click, the line may be frozen.
  • Open the refrigerator door and feel along the door water line area for cold spots.

Step 2 – Thaw the water line (if frozen):

  • Turn off and unplug the refrigerator.
  • Leave doors open and allow the line to thaw naturally, or use a hair dryer on low around the dispenser area, keeping it moving and away from plastic parts.

Step 3 – Inspect the water valve heater (if equipped):

  • Remove the rear lower access panel.
  • Locate the Water Inlet Valve and any attached heater or heater wiring.
  • Check for damaged or disconnected wires.

Step 4 – Replace faulty components:

  • If the heater is open or damaged, replace the Water Line Heater or the Water Inlet Valve Assembly as designed for your model.

Note: If 33E persists after thawing and component replacement, the Main PCB may not be powering the heater correctly and should be checked by a technician.

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Repair Difficulty

Hard 4/5

Required Part

Water Inlet Valve Assembly
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