Ice maker not making ice; ice bucket empty after 24–48 hours.

Safety first: Turn off water supply and unplug the refrigerator before working on water or ice components.

Step 1 – Check ice maker power and switch:

• Ensure the ice maker is turned on via the control panel.
• Verify the ice bucket is properly seated.

Step 2 – Check water supply:

• Confirm the household shutoff valve is fully open.
• Inspect the supply line for kinks.

Step 3 – Replace water filter:

• Install a new genuine Samsung Water Filter if older than 6 months.

Step 4 – Inspect fill tube:

• Remove the ice bucket and look at the fill tube entering the ice maker.
• If frozen, thaw with a hair dryer on low.

Step 5 – Run ice maker test:

• Press and hold the ice maker Test/Reset button for 3 seconds.
• If the ice maker does not move or fill, replace the Ice Maker Assembly.