E16
SMEG
User Interface / Display Board Fault
Display shows E16 and the refrigerator may not respond to touch controls or buttons.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touch control panel, Loose ribbon cable between UI and main PCB, Moisture ingress into display area, Damaged UI microcontroller
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing the control panel or display fascia.
E16 is associated with a fault in the user interface or communication between the UI and main board.
- Step 1 – Inspect panel: Check the front display for cracks, condensation, or signs of liquid spills.
- Step 2 – Reseat connectors: Remove the control panel carefully and reseat the ribbon cable or wiring harness connecting it to the main PCB.
- Step 3 – Dry moisture: If condensation is present, gently dry the area and allow the panel to air out before reassembly.
- Step 4 – Replace UI board: If buttons or touch areas remain unresponsive and E16 persists, replace the user interface/display board with the correct SMEG part.
- Step 5 – Check main PCB: If a new UI does not resolve the issue, the main PCB communication circuit may be faulty and requires professional diagnosis.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Display PCB
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