Refrigerator section warm while freezer is cold; fresh food compartment not reaching set temperature.

Safety first: Disconnect power before removing interior panels or working near fans.

Step 1 – Check airflow paths

• Ensure large containers or boxes are not blocking the air vents in the refrigerator section.
• Feel for cold air coming from the damper vent when the compressor is running; there should be a noticeable flow.

Step 2 – Inspect the air damper

• Locate the air damper assembly (often at the top or rear of the fresh food compartment).
• Remove the cover and check for ice or debris preventing the damper door from opening.
• With power restored briefly, observe if the damper motor moves when temperature is adjusted colder.

Step 3 – Clear ice and test fan

• If ice is present, unplug the unit and allow it to melt, or carefully thaw with a hair dryer on low.
• Verify that the refrigerator evaporator fan is running; if not, test and replace the evaporator fan motor as needed.

Step 4 – Replace damper if failed

• If the damper does not move or is noisy/broken, replace the damper assembly with an OEM Sub‑Zero part.