Display or control panel unresponsive, buttons do not change settings.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing the control panel.
Check for control lock:
- Consult the user manual for the control lock or child lock function and attempt to unlock using the specified button combination.
Physical inspection:
- Remove the UI panel and inspect the ribbon cable or harness for damage.
- Reseat the connector at both the UI and main board.
Repair: If the panel remains unresponsive, replace the user interface board. If a new UI does not restore function, the main control board may be defective.
Repair Difficulty
Required Part
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