Refrigerator displays E06 and may not defrost, causing frost buildup and poor cooling.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power. The defrost heater operates at line voltage and can be hazardous.
Steps to check:
- Access the evaporator and heater: Remove the interior rear panel in the freezer to expose the evaporator coil and heater assembly.
- Inspect the heater: Look for breaks or burn marks on the heater element (often a metal or glass-encased rod beneath the evaporator).
- Test continuity: Disconnect the heater leads and measure resistance with a multimeter. An open circuit indicates a failed heater that must be replaced with a Thermador-compatible defrost heater.
- Check defrost thermostat: Locate the defrost thermostat/thermal fuse clipped to the evaporator. Test for continuity when the thermostat is cold (covered in frost or cooled with ice). Replace if open when cold.
Note: If heater and thermostat test good, the main control board may not be energizing the heater. This requires advanced diagnostics and is best handled by a technician.
Repair Difficulty
Required Part
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