Refrigerator shows E15 and may not cool; compressor may not start or may short-cycle.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator. The compressor and related components operate at high voltage.
Steps to check:
- Listen for compressor: After restoring power, listen for the compressor attempting to start (clicking) and then shutting off. Frequent clicking suggests a start device issue.
- Inspect start device: Remove the rear access panel and locate the compressor start relay/overload or inverter module. Check for burnt smell or rattling parts inside the relay.
- Replace start relay (non-inverter models): If the relay is suspect, replace it with a Thermador-approved start device kit.
- Check wiring: Ensure all compressor and inverter connections are tight and undamaged.
Important: If the compressor draws high current, overheats, or fails to start even with a new start device, the compressor or inverter board may be defective. This requires specialized tools and should be handled by a certified refrigeration technician.
Repair Difficulty
Required Part
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