Refrigerator displays E20 and may have water leaking inside the fresh food compartment or from the rear.

Safety first: Unplug the refrigerator before removing panels. Water on the floor can be a slip hazard; mop up spills promptly.

Steps to check:

• Access the drain: Remove the rear interior panel in the freezer to expose the evaporator and drain trough.
• Clear the drain: Use warm water and a turkey baster to flush the drain hole until water flows freely into the drain pan under the unit.
• Check for ice: If the drain is frozen, gently melt the ice with a hair dryer on low, avoiding direct heat on plastic parts.
• Inspect drain heater: If your model has a drain heater, test it for continuity and replace if open.