V-ZUG
User Interface Keypad Fault
Control panel buttons unresponsive or intermittent
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or damaged touch buttons,Moisture ingress behind control panel,Loose ribbon cable to main board,Faulty user interface PCB
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing the control panel.
Steps:
- 1. Clean panel surface: Wipe the control area with a slightly damp cloth and dry thoroughly. Do not spray cleaner directly.
- 2. Access interface: Remove trim and screws to access the user interface board.
- 3. Check ribbon cable: Ensure the cable between the interface and main board is fully seated and undamaged.
- 4. Inspect for moisture: Look for condensation or corrosion on the PCB. Allow to dry completely if damp.
- 5. Replace interface board: If specific buttons remain unresponsive, replace the user interface PCB with the correct V-ZUG part.
Warning: Handle electronic boards with ESD precautions to avoid damage.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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