V-ZUG Air Duct / Damper Blockage or Failure

Refrigerator compartment warm while freezer is cold, no error code displayed

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or broken air damper between freezer and refrigerator,Ice buildup blocking air channels,Evaporator fan not circulating air to refrigerator,Food items blocking air outlets

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before removing interior panels.

Steps:

  • 1. Check loading: Ensure tall containers or packages are not blocking the cold air outlets in the refrigerator compartment.
  • 2. Listen for fan operation: With the door switch held closed (for testing only), listen for the evaporator fan running. If silent, see fan motor faults.
  • 3. Locate air damper: On many V-ZUG models, the damper is in the rear or side wall of the refrigerator, where cold air enters from the freezer.
  • 4. Inspect for ice blockage: Remove the damper cover and check for ice or debris preventing movement. Defrost any ice with gentle warm air.
  • 5. Test damper movement: Manually move the damper flap (if accessible). If it is jammed or the motor does not respond to temperature changes, the damper assembly may be faulty.
  • 6. Replace damper assembly: Install the correct V-ZUG air damper/mixing flap assembly, reconnect wiring, and reassemble covers.

Warning: Do not force plastic parts in cold conditions; they can crack easily.

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Repair Difficulty

Medium 3/5

Required Part

Air Damper Assembly
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