E14
Viking Ice Maker Motor / Position Error

Display shows E14; ice maker may stop mid-cycle or not complete harvest.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed ice maker module motor, Stripped ice maker drive gears, Ice obstruction in ice mold or ejector arm

How to Fix / Troubleshooting

Safety first: Turn off the ice maker (switch or arm) and disconnect power before removing the assembly. Shut off water if disconnecting lines.

Steps:

  • Inspect ice maker: Remove the ice bin and visually inspect the ice maker for jammed cubes, broken plastic, or frost buildup.
  • Clear obstructions: Gently remove any stuck ice from the mold and ejector blades. Do not use sharp metal tools that can damage the coating.
  • Check motor movement: With power restored and the ice maker turned on, observe whether the ejector arm moves through a full cycle. If it stalls or does not move, the motor/module is likely bad.
  • Wiring check: Ensure the ice maker harness is fully seated at the connector.

Corrective action: Replace the complete ice maker assembly if the motor or internal switch is defective. Using the full OEM assembly is usually more reliable than attempting to repair individual components.

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Repair Difficulty

Medium 3/5

Required Part

Ice Maker Assembly (Viking OEM)
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