Viking Airflow Restriction Between Freezer and Fresh Food

Freezer cold but refrigerator warm; little or no air coming from refrigerator vents.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Evaporator fan not running, Iced-over air ducts, Stuck or broken air damper, Overpacked freezer blocking vents

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before removing panels or fan assemblies.

Steps:

  • Check evaporator fan: Open the freezer and listen for the fan when the door switch is held closed. If silent, test and replace the fan motor as needed.
  • Inspect vents: Ensure food items are not blocking vents in the freezer or refrigerator.
  • Check for ice in ducts: Remove interior panels to inspect air passages for ice buildup. Manually defrost any blockages.
  • Inspect air damper: Verify that the damper door moves freely and is not broken or stuck closed.

Corrective action: Restore airflow by replacing a failed evaporator fan motor or air damper and clearing any ice or obstructions. Reassemble and monitor temperatures.

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Repair Difficulty

Medium 3/5

Required Part

Evaporator Fan Motor or Air Damper Assembly
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