Ice maker not making ice; ice bin empty.

Safety first: Turn off the ice maker and shut off water if disconnecting lines. Unplug the refrigerator before removing the ice maker.

Steps:

• Check power switch: Ensure the ice maker switch is ON or the wire shutoff arm is in the down position.
• Verify water supply: Confirm water is reaching the refrigerator and that the filter is not clogged.
• Inspect fill tube: Check the fill tube above the ice maker for ice blockage. Clear with warm water if frozen.
• Test ice maker: Some Viking ice makers have a test button or jumper points to force a cycle. If it does not cycle, the module is likely bad.

Corrective action: Replace the ice maker assembly if it will not cycle or fill despite good water supply and a clear fill tube. Replace the ice maker fill valve if it does not open during the fill portion of the cycle.