Refrigerator and/or freezer too warm; compressor and fans run but cannot reach set temperature.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Sealed system repairs require EPA-certified technicians and specialized tools. Do not attempt to open the sealed system yourself.
Steps (homeowner-level checks):
- Condenser cleanliness: Ensure condenser coils are clean and condenser fan is running properly.
- Door seals: Check gaskets for air leaks that can mimic sealed system problems.
- Frost pattern: With the rear freezer panel removed, observe the evaporator after 10–15 minutes of run time. A normal system shows a light, even frost across most of the coil. A sealed system issue often shows only a small patch of frost near the inlet.
Corrective action: If airflow and seals are good and the frost pattern suggests a sealed system problem, contact a Viking-authorized technician for leak detection, recharge, or compressor replacement.
Repair Difficulty
Required Part
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