Whirlpool Ice Dispenser Solenoid / Crusher Mechanism Fault

Crushed ice selected but only cubes dispense, or vice versa.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stuck crusher solenoid, Broken crusher arm, Ice bin not seated properly, Faulty dispenser control

Safety First: Unplug the refrigerator before removing the ice bin or dispenser components.

Steps:

Check bin seating: Ensure the ice bin is fully inserted and locked into place.
Inspect crusher parts: Remove the bin and inspect the crusher blades and arm for damage or obstructions.
Test solenoid: Access the crusher solenoid (usually behind the dispenser chute) and test its coil resistance. Replace if open or stuck.
If mechanical parts and solenoid are good but mode does not change, the dispenser control board may be defective.

Medium 3/5

Ice Crusher Solenoid

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