Zanussi
User interface panel failure
Display and controls not responding, but interior light is on and compressor runs
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty touch panel or buttons, Damaged ribbon cable to UI, Stuck child lock function, UI board failure
How to Fix / Troubleshooting
Safety: Unplug the refrigerator before removing the control panel.
Steps:
- Check child lock: Refer to the user manual to disable any control lock feature (often by holding a specific button combination).
- Power reset: Unplug for 10 minutes, then reconnect to clear temporary glitches.
- Inspect UI: Remove the control fascia and check the ribbon cable and connectors. Reseat them.
- Replace UI board: If buttons or touch areas remain unresponsive, replace the user interface board.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Display Control Board
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