E1
Zanussi Fresh food temperature sensor (NTC) fault

Refrigerator display shows E1 and cabinet temperature is too warm

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open-circuit NTC sensor in fridge compartment, Shorted NTC sensor in fridge compartment, Damaged sensor wiring harness to main PCB, Faulty main control board (PCB)

How to Fix / Troubleshooting

Safety first: Unplug the Zanussi refrigerator from the mains before removing any panels or handling wiring. Do not work on live circuits.

Step-by-step checks:

  • Power cycle: Disconnect power for 5–10 minutes, then reconnect. If E1 returns after a few minutes of operation, continue with diagnostics.
  • Locate the fridge NTC: Inside the fresh food compartment, find the small plastic cover or probe housing (often on the rear wall or ceiling). Remove the cover to access the sensor.
  • Inspect the sensor and wiring: Check for corrosion, broken insulation, or a loose connector where the sensor plugs into the internal harness. Reseat the connector firmly.
  • Test the NTC (if you have a multimeter): With the fridge unplugged, disconnect the sensor and measure resistance. A typical Zanussi NTC is around 5–10 kΩ at room temperature. Infinite resistance indicates an open sensor; near 0 Ω indicates a short.
  • Check harness to PCB: At the main control board (usually at the rear behind a metal or plastic cover), verify that the sensor harness is fully seated and not pinched or damaged.
  • Replace faulty parts: If the sensor is open/shorted, replace the fridge compartment NTC sensor. If the sensor tests good but E1 persists, the main control board may be defective and should be replaced by a qualified technician.

When to call a professional: If you are not comfortable testing resistance or accessing the main PCB, or if replacing the sensor does not clear E1, contact an authorised Zanussi service centre.

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Repair Difficulty

Medium 3/5

Required Part

Fridge Compartment NTC Temperature Sensor
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