E10
Zanussi
User interface (UI) / keypad communication fault
Display shows E10 and the refrigerator does not respond correctly to user temperature settings
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose or damaged ribbon cable between UI and main PCB, Faulty display/control panel, Faulty main control board (PCB)
How to Fix / Troubleshooting
Safety: Unplug the appliance before removing the control panel or top cover.
Procedure:
- Access UI panel: Carefully unclip or unscrew the front control/display panel. Support it so as not to strain the cables.
- Inspect ribbon cable: Check for kinks, cracks, or corrosion on the connectors. Reseat both ends of the cable.
- Check for moisture: Look for signs of condensation or liquid ingress on the PCB. Dry gently if slightly damp; if corroded, the panel may need replacement.
- Reconnect and test: Reassemble, restore power, and test button response. If E10 remains, the UI board or main PCB may be defective.
- Replace faulty board: Replace the display/control panel first (most common). If that does not resolve the issue, the main PCB may require replacement by a technician.
Warning: Avoid touching exposed electronic components with bare hands to prevent static damage.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Display Control Board
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