E20
Zanussi
Freezer fan or airflow fault
Display shows E20 and the freezer temperature is too high despite compressor running
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed freezer evaporator fan motor, Ice blockage in air ducts, Misfitted rear freezer panel, Damaged fan wiring or connector
How to Fix / Troubleshooting
Safety: Disconnect power before accessing internal panels.
Steps:
- Check airflow: Ensure vents in the freezer and fridge are not blocked by food items.
- Access fan: Remove freezer drawers and rear panel to expose the fan and evaporator.
- Inspect for ice: If the fan is encased in ice, fully defrost the unit. This may indicate an underlying defrost issue.
- Test fan: With power off, spin the blades by hand. If stiff or seized, replace the fan motor. Check wiring for damage.
- Reassemble correctly: Ensure the rear panel and foam seals are refitted properly to direct airflow through the evaporator.
Professional help: If the fan tests good but E20 persists, the control board or defrost system may be at fault and should be checked by a technician.
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Repair Difficulty
Hard
4/5
Required Part
Freezer Evaporator Fan Motor
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