Zanussi External leak from drain or water system

Water leaking onto the floor from under the refrigerator

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Cracked or displaced drain tube, Overfilled condensate tray, Ice build-up melting over door, Leak from water inlet hose (if plumbed for ice/water)

How to Fix / Troubleshooting

Safety: Unplug the appliance and turn off the water supply (if connected) before inspection.

Steps:

  • Inspect rear area: Remove the rear lower cover and check the condensate tray and drain tube. Ensure the tube is correctly inserted into the tray.
  • Check for cracks: Look for splits in the drain tube or tray. Replace if damaged.
  • Water connections: For models with ice/water, inspect the inlet hose, valve, and internal tubing for drips. Tighten connections or replace damaged hoses.
  • Door seals: Excess condensation from poor door sealing can drip onto the floor. Check gaskets for damage and clean them.
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Repair Difficulty

Medium 3/5

Required Part

Defrost Drain Tube / Condensate Tray
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