E15
AL-KO PIN Code or Anti-Theft Lockout

AL-KO robot mower displays E15 and refuses to start due to a security or PIN issue.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect PIN entered multiple times, Control panel replaced without pairing, Anti-theft function triggered after being carried out of boundary, Internal memory error storing PIN

How to Fix / Troubleshooting

Safety first: Keep the mower in a secure location while resolving PIN issues.

  • Wait lockout period: If the wrong PIN was entered repeatedly, wait the specified lockout time (see AL-KO manual) before trying again.
  • Enter correct PIN: Carefully enter the original PIN code. Check that no keys are stuck or unresponsive.
  • Owner documentation: If you have forgotten the PIN, consult the original purchase documents or AL-KO registration, which may contain recovery information.
  • Contact AL-KO support: For security reasons, PIN reset often requires proof of ownership and may only be done by an authorized AL-KO service center using a diagnostic tool.
  • Do not bypass: Never attempt to bypass the anti-theft system by shorting wires or replacing boards with used parts; this can permanently disable the mower.
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Repair Difficulty

Professional Required 5/5
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