E014
Ambrogio User Interface / Keypad Fault

Robot displays E014 and stops, keypad or touchscreen unresponsive

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water ingress in keypad, Damaged keypad membrane, Loose display ribbon cable, Faulty display PCB

How to Fix / Troubleshooting

Safety first: Turn OFF the robot and remove it from rain or wet grass.

  • Dry the interface: If the robot was exposed to heavy rain, wipe the keypad or touchscreen dry and allow the robot to sit in a dry indoor area for several hours.
  • Check for cracks: Inspect the display window and keypad for cracks or lifted edges where water could enter.
  • Inspect ribbon cable: Open the top cover and locate the ribbon cable connecting the display/keypad to the main board. Reseat the connector carefully.
  • Test buttons: Power ON and test each button. If some keys do not respond or E014 persists, the keypad or display PCB may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

Display and Keypad Assembly
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